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My Business: Tattoo you
From my conversations with
Dmitry Zakharov, the owner of
RTE Crew, a tattoo parlor and
tattooing equipment company, I
learned a couple of things. I
learned that you can run a
business for ten years without
signing a single contract. That
there are people in this day and
age who make deals with
handshakes, and that there is a
whole industry in which a con is
answered with instant and total
loss of clientele.

Dmitry inked his first human
body in the army. He used a
needle and ink to prick out a
picture that differed little
from the ones he had seen during
his youth in the town of
Mariinsk, which has two prisons.
From that first handmade tattoo
machine arose an entire
business. For the last decade,
the tattoo world has been forced
to know and respect Dmitry
Zakharov not only as a
first-class tattoo artist, but
also a maker of
professional-level equipment.
Dmitry lived in Mariinsk until
the Motherland called him to his
duty, but after the army he did
not want to live in the town any
longer.
‘I thought to myself, what do I
have to lose? I saved enough
money for a ticket, and then
wondered where to go. And the
first thing that came to mind
was Moscow. I arrived at the
Kazan station and walked from my
train to Komsomol Square. Great,
I said, Moscow. Now I’ll live
here.’
‘Did you find tattoo work right
away?’
‘Of course not. First I slept on
a bench. Then I got a job in
construction painting walls,
hammering nails and sawing
something or another. When I had
enough money, I rented a room. I
did a tattoo for a friend of
mine, and his friend
photographed it. Word spread and
people started coming to me. By
that time, it was the early
‘90s, and the first parlor
opened in Moscow. I checked it
out, talked with the owner, but
nothing came out of it. I forgot
all about it, but then I bumped
into the guy on the street. ‘Oh,
the tattoo artist! I need a
professional. Come work for me.’
I came, worked, and everyone
liked it. That’s how I ended up
in the business.’
Musical Instruments
One day later on, when he
already had his own studio,
Dmitry was fixing his tattoo gun
when he had a realization: ‘They
make all of this equipment in
Western countries. Why can’t we
do it ourselves?’ And so he
answered his own question by
taking a file, some tools and
bolts and building a tattoo gun.
‘I built it and tested it. I let
others try it. It worked well
enough. I made another one, then
another. I supplied my friends.
Then I started getting orders.
And then I understood: this is a
desirable product, one with a
lot of demand.’
One of Dmitry’s principles is to
never hurry anything. His maxim,
‘those who need me will find me
on their own,’ bore fruit. Soon
enough, strangers started
showing up, offering their wares
and services.
‘I live by a rule: your word is
your honor. Let’s say a guy says
he can fabricate components.
I’ll give him one, and tell him
to come back in a week with a
duplicate. If he disappears,
then I know he was just flapping
his gums. But if he shows up
with it, I’ll order a hundred
more.’
‘The components of your tattoo
guns are made by craftsmen
working from their homes?’
‘Why in their homes? In places
like Kaluga, Samara or Tver
there are a lot of factories
that haven’t operated in a
while. And just as many workers
who need food on the table. They
take to my orders, which are
paid in cash, with gusto. I’ve
got a guy in each of these towns
who organizes things. I’ll order
bronze machines from one spot,
cast ones from another. We make
a wide variety of products, with
an extensive price range. A
tattoo gun can go from as little
as 50 bucks to as much as
$1,500, depending on what it’s
made of. The components are
assembled at my shop in Moscow,
though I do the quality control
personally.’
‘Do you test them on yourself?’
‘No. It’s the sound. A tattoo
gun is like a musical
instrument. It has to be in
tune. My ears pick that up.’
Russian Jewels
‘Is everything in this business
under the table or do you work
officially, too?’
‘Everything is legal. One client
may come in for a piece on his
arm, while another is here to
buy a tattoo gun, but both pay
at the cash register. It’s the
same thing with my foreign
orders. My business is very
specific, serving a small niche,
so everything is based on
personal reputation rather than
formal agreements. It works — I
receive payment before shipping
my goods. It comes through
Western Union or other
transfers, whatever is
convenient.’
‘But how do you do business with
foreigners? After all, they use
contracts and forms in business
arrangements.’
‘First of all, I am personally
acquainted with most of my
foreign clientele as well. Every
year there are tattoo
conventions and festivals which
we attend. We meet each other
there, spend time and hang out
with each other. That’s exactly
how we found our first clients.
We were quite the curiosity at
first — tattoo artists from
Russia, with our handmade guns.
I think they thought we had
bears in the streets here.’
‘Why do Western artists buy
Russian equipment when they have
so much of their own?’
‘Because tattoo machines have
their own geographical
characteristics. Western
machines have their own quirks,
and Russian ones have their
own.’
‘Which are better?’
‘You really can’t put it that
way. It’s like comparing
diamonds from Yakutsk with ones
from California. We can do
things cheaply here that would
cost them quite a bit. For
example, we can make bronze
housing with a personal design
on it. That would cost a fortune
in the West, while here we can
afford the materials and labor.’
‘How much does an individual
order run?’
‘It can vary wildly. We’ve got
orders for $1,500, $2,000, even
more. There’s no ceiling to
this, and it all depends on the
wishes of the client, on the
materials he requires and the
labor that will be needed.’
‘Are the individual orders your
main source of income?’
‘No, we only get one or two a
month.’
‘What is your turnaround, then?’
‘It depends. Sometimes I’ll only
make $500 a month, and then it
could be several thousand.’
‘And what does this depend on?’
‘On the season. There are many
more sales in the winter,
because that’s when the big
tattoo conventions happen in the
West. Summer is a dead time for
us.’
‘So
most of your clients are
foreign?’
‘We have a stable level of
demand in Russia, but it’s
small. It’s greater in the West
simply because the tattoo
culture there is hundreds of
times bigger than the Russian
one. We are just starting out in
Russia. Moscow only has a few
hundred tattoo artists.’
‘Do you have any kind of
certification for your product?’
‘No. Instead of that, there is a
document issued by the Health
Department. It says that our
equipment does not require
certification. Any attempts at
licensing would be a way to
swindle us out of money.’
‘Is the equipment certified in
Western countries?’
‘No, it’s just like here.’
‘But
isn’t a tattoo gun like a
medical instrument?’
‘Yes, and in that respect our
tattoo parlor has a license. I
have a medical education and we
are regularly inspected. We have
autoclaves and ultrasounds for
sterilization. Furthermore, the
needles and ink which we import
come with documents and
certificates of safety. But the
industry of building the
equipment is not regulated in
Russia. An artist chooses his
equipment based on his needs and
those of his clients — he
wouldn’t care whether a tattoo
gun has a technical passport.
It’s not the most civilized
market — the only thing really
regulated is hygiene, and we
take care of that.’
Originally this article appeared
in
Business newspaper.
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